Refund Policy

Our commitment is fully focused on guaranteeing your absolute satisfaction with our dietary products. If a delivered shipment does not completely satisfy your goals, we offer a transparent and straightforward return policy.

Eligible Period

You maintain a valid 60-day window following the day of package delivery to submit an official reimbursement request. To ensure verification approval, components must be kept in their original containers with the protective protective layer intact.

Processing Procedure

To register a return case, message our help center with your transaction logs. As soon as the package is collected and checked at our warehouse center, your total financial credit will be returned to the original bank method within 7 to 10 standard business days.

Damaged Deliveries

In the event that an item is received with apparent package flaws or delivery errors, our support services will organize an immediate replacement shipment without any additional transit fees.